Refund & Cancellation Policy
The current non-commercial status of Smili and how to request help.
Effective date: 13 October 2026
No purchasable offers or recurring billing
This website does not currently offer purchasable subscriptions or credit packs. No checkout or recurring billing is enabled here, and payment-card details are not collected through a checkout on this website.
There is no live subscription to cancel through this website and no automated payment-refund function. Account deletion is a separate data process, not an implemented subscription-cancellation flow.
If you need help
Contact primary support if you believe a charge relates to Smili, a generation fails, or you need help with account closure. Include relevant references, the tool used, the approximate time and an error message where available. Do not send full card numbers, passwords or sign-in codes.
Future purchases and consumer rights
Any future paid offering must disclose refund eligibility, the request process, time limits, cancellation and renewal conditions, fulfillment and service-access rules before purchase. No particular refund window, payment-provider refund time, credit rollover or expiry is promised by this policy.
Nothing in this policy waives mandatory consumer rights or remedies.
For service or policy questions, use our contact channels. Read the Terms, Privacy Policy, Refund & Cancellation Policy, Delivery Policy and Cookies information together.